Amazon Suspension Solutions: Which Path Fits Your Suspension Type?
When you receive an Amazon suspension notice, the first question is usually: what is the solution? The answer depends on the type of suspension. Account performance, product authenticity, identity verification and related-account suspensions each call for different evidence and a different path. This article summarizes the general route for each type, which documents may be needed, and when professional help makes sense. No outcome can be guaranteed; Amazon's review decides. Identify the type of suspension first The right solution cannot be found from a wrong diagnosis. Look at the title of the notice, the policy it cites and the affected ASINs or order numbers. Is the whole account closed, only certain listings, or a category? For the terms, see What Does "Suspended" Mean on Amazon? and What Is an Amazon Suspension? Solution paths by type of suspension 1. Account performance suspensions This group covers metrics such as order defect rate, late shipment rate or can...