Why Do Amazon Accounts Get Suspended? Reading Your Notice
The most reliable source for why your account was suspended is the notification Amazon sent you. The wording can be general, though. This article explains what common phrases may point to and what the first step is in each case. Find the notification first Check Performance > Account Health in Seller Central and your email inbox. Save the full text with its date. Note which policy name appears, which ASINs or order numbers are listed, and whether there is a deadline. Common cause groups 1. Performance metrics Order defect rate, late shipment rate or cancellation rate falling outside thresholds belong here. See What Is Amazon Account Health? How to Monitor It . 2. Authenticity and product safety complaints If the notice mentions inauthentic items or similar wording, Amazon may ask for invoices. We cover what makes an invoice acceptable in Amazon invoice requirements . 3. Intellectual property complaints Rights owners may have filed a complaint about your listing. An authori...